Questions & Answers

caspa AI is an AI product photography and video suite for ecommerce brands. Upload a single photo of your product and generate studio-quality lifestyle photos, videos, infographics and Amazon A+ content, complete with ultra-realistic AI human models, in minutes. No studio, no photographer, no Photoshop.

Yes. Every plan includes a commercial use license, so you can use the images and videos you create on Amazon, Shopify, Etsy, your own store, in paid ads and on social media.

Anyone who sells products online: ecommerce brands, Amazon and Shopify sellers, Etsy shop owners, and the marketing agencies that support them. If you need professional product photos and videos without a studio, photographer or Photoshop, caspa AI is built for you.

No, that's the point. caspa AI preserves your product's exact details: text, patterns, logos and packaging stay intact while the scene, background and models around your product change.

No. You can sign up and start creating at editor.caspa.ai, payment is only needed when you choose a plan to start generating, covered by our 30-day money-back guarantee on unused credits.

Yes. Our team is happy to help, email hello@caspa.ai with your product and what you're trying to create. If you're ever unhappy with your results, we provide free hands-on support and bonus credits to help you get the images you're looking for.

Most AI image tools distort labels, text and logos. caspa AI keeps your product's details intact across every photo and video, generates ultra-realistic human models of any ethnicity, and covers the whole listing workflow, photos, video, infographics and A+ content, in one place.

We take the protection of your product images and personal data seriously and apply reasonable measures to safeguard them. Your uploads are used to generate your content. For full details on how information is collected, used and protected, see our Privacy Policy, or contact hello@caspa.ai with any specific security questions.

Generations typically take seconds to a couple of minutes. Most sellers go from a single upload to a full set of listing-ready photos in under 10 minutes.

A single clear image of your product works best, in any common file format, even a quick phone photo. caspa AI isolates your product automatically, so a plain background helps but isn't required. The sharper and better-lit the input, the better the output.

Three steps: 1) upload any photo of your product, 2) pick a scene, background and AI model, or describe your own, 3) download your photos, videos, infographics and A+ content sized for Amazon, Shopify, Etsy, Instagram and more.

Regenerate as many variations as you like, or fine-tune with the built-in editing tools. Still not happy? Email hello@caspa.ai with details and example images, and our team will provide free hands-on support and bonus credits. Paid plans are also covered by our 30-day money-back guarantee on unused credits, see our refund policy.

Starter is $39/month for 500 credits (images). Growth is $66/month for 1000 credits and adds AI video. Scale is $166/month for 2500 credits with up to 3 users and API access. Save 33% with yearly billing. Every plan includes a commercial use license and our 30-day money-back guarantee, see full pricing.

Yes. You can try Caspa risk-free with our 30-day satisfaction guarantee: we'll provide a full refund for any unused credits, no questions asked. Just email hello@caspa.ai from your account email address within 30 days of purchase. Credits that have already been used are non-refundable, but if you're unhappy with your results we'll provide free hands-on support and bonus credits. Full details in our refund policy.

Log in at editor.caspa.ai with the email address you signed up with. The Login button in the top navigation of this site takes you there too.

You can manage your plan from your account at editor.caspa.ai. If you have any trouble upgrading, downgrading or cancelling, email hello@caspa.ai from your account email address and we'll sort it out quickly.

If you need a break, email hello@caspa.ai from your account email address and we'll help you find the best option for your account, so you can pick up right where you left off.

Billing for plan changes is handled fairly. Email hello@caspa.ai before you switch and we'll confirm exactly how your change will be billed, you'll never be charged twice for the same period.